Take a stroll through my work and see how I've helped businesses like yours thrive in the digital landscape.
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Book a Discovery Call
Start by scheduling a short Discovery Call. We’ll discuss your goals, clarify requirements, and estimate how many design hours your project will need.
Purchase Your Design Hour Pack
Once we align on scope, choose and purchase the hour pack that best fits your needs from a 20-hour starter pack to larger bundles for ongoing support.
Design, Review & Refine
Receive your deliverables, request refinements within your remaining hours, and top up whenever you need more.
“As a startup, we don’t always have enough design work every month but whenever we do, DesignWrap’s hour packs are the perfect solution. Rachel’s skill, speed, and communication make every project smooth and efficient, and the quality consistently exceeds expectations.”
Ray Wang
LUCA Plus | Fintech company | Co-Founder, CEO
“Our accounting firm doesn’t always need ongoing design work, but DesignWrap’s customisable design hour packs gave us the flexibility to book Rachel’s time in advance and use it whenever design needs come up. Whenever we reach out, she’s always responsive, reliable, and ready to help.”
Leo Huang
INP Group | Accounting company | Partner
"We love Landingfolio! Our designers were using it for their projects, so clients already knew what Landingfolio was and how to use it."
Jenny Wilson
Head of Marketing
Fixed one-time fee
Don't see a plan that fits your business needs? Let me know your design needs, and I'll customise a flexible plan just for you.
Fixed one-time fee
Don't see a plan that fits your business needs? Let me know your design needs, and I'll customise a flexible plan just for you.
Is DesignWrap a design subscription service?
Why wouldn't I just hire a full-time designer or a Upwork freelancer?
How do you track hours?
What if my project exceeds the plan hours?
How fast will I receive my designs?
How do I contact you for project management?
How do you handle high workload?
What if you need to take sick leave or annual leave?
What are your working hours?
This is not a designer talent marketplace. DesignWrap is a flat-rate design subscription product offering in-house like boutique design services from the founder, a Melbourne-based UI/UX product designer. In order to ensure the design quality and consistency, there are no subcontractors involved.
To maintain fairness and transparency, all design hour packages are prepaid.
This allows me to schedule your work efficiently and prioritise your requests right away.
Once hours are purchased, you can use them flexibly — there’s no expiry or monthly limitation.
The annual cost of a senior designer can be over $100,000, plus other benefits. During slower periods, you might pay for unneeded labor, leading to wasted expenses. Hiring a designer from platforms like Upwork also has downsides like inconsistent quality, communication issues, lack of long-term commitment, hidden costs, and more.
I use a time tracking app to record all work hours and provide detailed time tracking reports upon request, so you know exactly how your hours are being used.
After your subscription ends, any unused hours remain available for 10 calendar days.
During this period, you can continue using the remaining time without needing to renew immediately. If the 10-day period passes and there are still unused hours, they will be frozen, and you’ll need to start a new subscription to resume using them.
If your project requires more time than what's included in your current plan, we offer two flexible options:
Add-on Hours
Additional hours can be billed at $65 USD/hour, allowing you to continue seamlessly without upgrading your plan.
Plan Upgrade
You’re welcome to upgrade to a higher-hour plan at any time to access more design capacity and save on the hourly rate.
You’ll always be notified when you're nearing your plan limit, so you can choose the option that works best for your pace and needs.
Expect most projects to be completed within 2-3 working days if no back-and-forth design revisions are required. For small requests, such as social media post graphics, the delivery time could be within half-1 business day. For larger projects like full website design, I break them down into smaller, manageable chunks deliverable within 3-day sprints.
Upon subscribing to a plan, you'll be asked to create an account to access the client portal. From there, you can submit design requests with detailed briefs on the project task board. Additionally, our portal offers a live message chat for easy communication with the designer. Integrating the designer into your workflow is also an option. Just add hello@designwrap.co to your preferred collaboration tools like Slack, Linear, Trello, and Jira for daily updates on your requests.
Money is important, but it's not everything. As a solo designer-run business, I dedicate my time and skills to a limited number of clients within my availability. This way, I can guarantee top-notch design quality for each and every project. Don't worry, I'm pretty savvy with resources - I flexibly use both paid and open-source design templates, design libraries, and even AI technology as assistance.
As a business located in Melbourne, you can catch me on a typical workday, starting from 10:30am-9:30pm, Monday through Friday. Just like you, I love to take a break on public holidays. However, for urgent tasks, I’m available to work flexible hours.
If I'm unavailable due to illness, I'll offer additional free work hours as compensation. For planned time off, I'll notify you a month in advance, allowing you to pause your subscription if needed.
Making sure you're happy with my work is very important to me. I'm happy to tweak the design until it's just right for you. However, I might also share my expertise to avoid unnecessary back-and-forth changes and save you time.
My primary focus is on digital design, which means the deliverables and source files are predominantly in Figma, Webflow, Framer, and Adobe formats. For any other file formats needed, we'll discuss and accommodate accordingly.
My services do not include the following: 3D modeling, complicated animated graphics, document design (e.g., medical forms), complex packaging, and extensive print design (e.g., magazines, books).
I understand that every penny you spend is important for your startup business. Feel free to submit any questions to us if you still have concerns.
If you are unsure, do not worry - we are here to explain everything you might want to know
This is not a designer talent marketplace. DesignWrap is a flat-rate design subscription product offering in-house like boutique design services from the founder, a Melbourne-based UI/UX product designer. In order to ensure the design quality and consistency, there are no subcontractors involved.
The annual cost of a senior designer can be over $100,000, plus other benefits. During slower periods, you might pay for unneeded labor, leading to wasted expenses. Hiring a designer from platforms like Upwork also has downsides like inconsistent quality, communication issues, lack of long-term commitment, hidden costs, and more.
I use a time tracking app to record all work hours and provide detailed time tracking reports upon request, so you know exactly how your hours are being used.
Additional hours can be purchased at the standard rate of $65 AUD/hour. Since unused hours can be rolled over to the next renewal month, the more hours you subscribe to, the cheaper the hourly rate.
1. Cumulative Hours: Unused hours from previous subscriptions roll over when you renew any plan.
2. Usage Priority: Rollover hours are used before new subscription hours.
Why This Matters
Fair Usage & Monthly Cap: To keep things fair, rollover hours follow the rules of the plan they came from. This means if your previous plan allowed 60 hours/month, your usage cap remains 60 hours/month, even with a higher-tier plan renewal. For example, if you subscribe to the 65-hour plan but your previous plan was the 20-hour plan, you can use up to 20 leftover hours per month until all the carried-over hours are used up.
Balanced Workload: This rule ensures that all clients receive quality service without overloading the designer.
With DesignWrap, you have the freedom to make unlimited requests. However, each request is handled sequentially, ensuring focused attention. My typical turnaround time for requests is 3 working days. For complex tasks, I transparently break them down into manageable 3-day sprints when necessary.
Expect most projects to be completed within 2-3 working days if no back-and-forth design revisions are required. For small requests, such as social media post graphics, the delivery time could be within half-1 business day. For larger projects like full website design, I break them down into smaller, manageable chunks deliverable within 3-day sprints.
Upon subscribing to a plan, you'll be asked to create an account to access the client portal. From there, you can submit design requests with detailed briefs on the project task board. Additionally, our portal offers a live message chat for easy communication with the designer. Integrating the designer into your workflow is also an option. Just add hello@designwrap.co to your preferred collaboration tools like Slack, Linear, Trello, and Jira for daily updates on your requests.
Money is important, but it's not everything. As a solo designer-run business, I dedicate my time and skills to a limited number of clients within my availability. This way, I can guarantee top-notch design quality for each and every project. Don't worry, I'm pretty savvy with resources - I flexibly use both paid and open-source design templates, design libraries, and even AI technology as assistance.
The answer is both yes and no. I sometimes do adopt existing libraries/assets to avoid reinventing the wheel. However, I exclusively utilize carefully chosen open-source or paid assets, and the paid design resources are also provided to you free of charge. Rest assured, the work I design for you won't look cheap, flashy, or template-based.
As a business located in Melbourne, you can catch me on a typical workday, starting from 10:30am-9:30pm, Monday through Friday. Just like you, I love to take a break on public holidays. However, for urgent tasks, I’m available to work flexible hours.
If I'm unavailable due to illness, I'll offer additional free work hours as compensation. For planned time off, I'll notify you a month in advance, allowing you to pause your subscription if needed.
Making sure you're happy with my work is very important to me. I'm happy to tweak the design until it's just right for you. However, I might also share my expertise to avoid unnecessary back-and-forth changes and save you time.
My primary focus is on digital design, which means the deliverables and source files are predominantly in Figma, Canva, Webflow, and Adobe formats. For any other file formats needed, we'll discuss and accommodate accordingly.
My services do not include the following: 3D modeling, complicated animated graphics, document design (e.g., medical forms), complex packaging, and extensive print design (e.g., magazines, books).
